Zinko E-commerce Store Product Privacy Policy

At Zinko, we value your trust and are committed to protecting your personal information. This Product Privacy Policy explains how we collect, use, and safeguard information related to your interactions with our e-commerce platform and the products we offer.

1. Information We Collect

When you engage with Zinko.com.ng, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: Username, password, and purchase history when you create an account.

  • Browsing Data: IP address, browser type, operating system, and pages visited on our website.

  • Transaction Details: Records of products purchased, payment methods, and delivery information.

  • Feedback and Communication: Emails, reviews, and interactions with customer support.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders, including payments, shipping, and notifications.

  • Provide a personalized shopping experience, such as product recommendations.

  • Improve our platform, products, and services based on user preferences.

  • Communicate with you regarding your account, orders, and promotional offers.

  • Comply with legal obligations and resolve disputes.

3. How We Share Your Information

Zinko respects your privacy and ensures that your information is shared only in the following scenarios:

  • With Service Providers: Trusted third parties who assist with payment processing, shipping, marketing, and website analytics.

  • With Legal Authorities: If required by law or to protect our rights, users, or the public.

  • In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell or rent your personal information to third parties.

4. Data Security

Zinko employs robust security measures to protect your personal information:

  • Use of SSL encryption for secure data transmission.

  • Regular monitoring of our systems for vulnerabilities.

  • Restricted access to personal data by authorized personnel only.

While we take extensive precautions, no online platform can guarantee complete security. We encourage you to protect your account credentials and report any suspicious activity.

5. Cookies and Tracking Technologies

Zinko uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as adding items to your cart.

  • Performance Cookies: Analyze website usage to improve services.

  • Marketing Cookies: Deliver personalized ads and promotions.

You can manage your cookie preferences through your browser settings.

6. Your Rights

As a Zinko customer, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Restrict or object to certain data processing activities.

  • Request a copy of your data in a portable format.

To exercise your rights, contact our support team at [insert contact email].

7. Third-Party Links

Our website may contain links to third-party websites. Zinko is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing your information.

8. Children’s Privacy

Zinko’s platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

9. Changes to This Policy

Zinko may update this Product Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of significant updates through our website or email.

10. Contact Us

If you have questions, concerns, or feedback about our privacy practices, please contact us:

Email: support@zinko.com.ng
Phone: +2348021221614
Address: Zinko HQ, 123 Market Lane, Commerce City, USA

Thank you for trusting Zinko. Your privacy is our priority.