Contact Information
If you have inquiries or need assistance, do not hesitate to reach us by any of the means below. We are available Monday to Sunday (24/7)
E-mail Address
support@zinko.com.ng
Phone Number
08021221614, 08168360049
Address
101233 Ikeja, Lagos, Nigeria
Fax
1-800-570-7777
People usually ask these
You can cancel your order online before it is shipped. Once your order has been shipped, it cannot be canceled by you or our customer service agents. To cancel an order Step 1: Log in to your Zinko account. Step 2: Go to your ORDERS page. Step 3: Find the order you want to cancel. Step 4: Click on "See Details" for that order. Step 5: Click the "Cancel Order" button and follow the steps to confirm the cancellation. To cancel an order with multiple items, you can cancel them one by one. If your order was prepaid, please note that the refund processing time may vary depending on the payment method:
Step 1: Log in to your Zinko account and go to ORDERS. Step 2: Click on the order of the item(s) you want to return. Step 3: Select the item(s) you want to return and provide a reason for the return. Give more details to help us understand the issue. Step 4: Choose your preferred refund method. Step 5: Select whether you would like to personally drop off the returned item or have Zinko pick it up. and enter account details for refund if your reason are genuine after we have reviewed your reason .
To place an order with ease, follow these simple steps: Step 1: Browse and Select Your Product - Visit the ZINKO WEBSITE or use the search bar to find your desired product. - Click on the product to access more information and details. Step 2: Add the Product to Your Cart - Review the product details and click the "Add to Cart" button. - Choose the desired quantity for the product in your cart and proceed to checkout. Step 3: Complete the Checkout - Enter your delivery address and select your preferred delivery method. - Double-check your order information and click the "Confirm Delivery Details" button. Step 4: Choose Your Payment Method and Make Payment - Select your preferred payment method. - Click "Confirm Payment Method" and complete the payment process. Step 5: Review Your Order Summary - Verify all order details, quantity, and the total amount. - Click "Confirm Order." Please Note: - After placing your order, a unique order number will be generated for order tracking purposes. Important Reminder: To ensure a seamless ordering process, please ensure that your delivery information is accurate and complete. Also, select a payment method available in your location. We trust that this guide has been informative. Happy shopping!
How to track your order Tracking your order on Zinko is easy and simple. Here's how to do it: Step 1: Log in to your account Step 2: Click on the "ORDERS" tab in your account dashboard. Step 3: Find the order you want to track and click on "See Details". Step 4: On the order details page, click on track my item to view the current status and a complete tracking history. Stay updated on the status of your Zinko order and enjoy a seamless shopping experience by following these simple steps.
We accepts a variety of payment methods including: • Pay on Delivery allows for payment in cash, or with credit/debit card, bank transfer, or Mastercard upon delivery. • Prepaid. accepts payment through Mastercard, Visa Verve cards, bank transfers, or card payments. etc • Vouchers allow you to pay using a voucher code • Part Payment for some item