How will I know if my order has been shipped?

When your order has been cleared and shipped, tracking no will be sent to you via email. copy the tracking no and use it to track your package

 

How much are the delivery charges?

Products sold directly by Zinko are purchased from authorized distributors. Some of the devices are covered under a manufacturer’s warranty. We also offer a standard 14-day return policy for eligible items in case you need to make a return. To return any items bought on zinko.com.ng, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.

 

Are all items purchased online covered by warranty?

Products sold directly by Zinko are purchased from authorized distributors. Some of the devices are covered under a manufacturer’s warranty.

We also offer a standard 14-day return policy for eligible items in case you need to make a return.

To return any items bought on zinko.com.ng, ensure the item is in line with the conditions in the Return Policy.

All items have free insurance coverage against theft and damage during transit.

 

How will the delivery be done?

We process most of our deliveries through ZSNLCARGO Delivery Courier. As a marketplace, we also have the option of making deliveries via other reputable couriers like DHL, UPS, FedEx, GIG, etc

We recommend you pre-pay to zinko.com.ng (via  ATM or cash deposit/transfer) for your order in order to take advantage of our Buyer Protection Program.

Some deliveries may be processed through reputed couriers (there is no added cost to this).

 

What is the estimated delivery time?

The standard delivery time is 7 days however, this may vary by location and even product.
Delivery time for products is usually indicated on the product detail page.

 

Does Zinko deliver internationally?

Zinko.com doesn’t deliver items internationally.
You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Nigeria.

 

Can my order be delivered the same day I order?

Yes, it can. However, this depends on the product ordered and the location for delivery. You can identify such products at checkout.